Call Center


The Call Center is staffed by experienced registered nurses 24-hours-a-day, seven-days-a-week. Call center staff can assist you with general information about the High Risk Pregnancy Program or with one of the areas shown below.


  • Referral consults with maternal-fetal medicine specialists, members of the High Risk Pregnancy Program staff and other UAMS faculty members
  • Genetics
  • Nutrition education for Diabetes in pregnancy

Patient Triage

  • Telephone triage of immediate health concerns for patients of UAMS OB/GYN services (or other contracted care providers)
  • Real-time consults between maternal-fetal medicine specialists and statewide providers
  • Resources, such as high-risk obstetrical services, poison control center, mental health services, etc.
  • Resources available in the patient’s local areas
  • Follow-up phone call services to patients recently discharged from the hospital
  • Education concerning acute and chronic health problems during pregnancy
  • Referrals to mental health crisis intervention
  • Breastfeeding and lactation assistance


  • High-risk maternal transports

Support for Health Care Providers

  • Assistance for physicians with Angels Guidelines, evidence-based research and standards of care while caring for high-risk obstetrical patients in their local health care facilities
  • After-hours support to private physician offices that contract with the High Risk Pregnancy Program for their patients to be triaged by a nurse instead of a commercial answering service